We, at Upmost Office, desire our customers to be happy and be ambassadors of our exceptional products and services. Thus, we offer you a 30-day guarantee with 100% satisfaction!  For brand-specific return and warranty policies, please read the applicable sections below. If you have any questions regarding your existing order, please email us at orders@upmostoffice.com.


HealthPostures — The HealthPostures warranty is extended to the original purchaser/customer and commences on the purchase date from the seller/dealer.  HealthPostures (HP) warrants its TaskMate to be free from defects in materials or workmanship for a period of 5 years from the date of shipment.

What is not covered by this warranty:

  • - Normal wear and tear
  • - Alteration or modification of the product
  • - Abuse, misuse, or accident
  • - Damage resulting from shipment or storage

 

Written notice of the defect must be given to HP within the applicable warranty period.  Any product proven to HP satisfaction to be defective and within warranty period shall be repaired or replaced at HP’s option.  Only HP approved components validate this warranty.  This warranty does not include any labor charges incurred in replacement parts installation.  Freight charges to the factory are at the expense of consumer to seller.  No credit will be given for any repairs to damaged or defective items without prior approval of HP.  HP reserves the right to require that any such items be returned to the factory for inspection.


THIS WARRANTY IS THE ONLY WARRANTY MADE BY HP, AND ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MARKETABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.  DAMAGE RESULTING FROM MISUSE, NEGLIGENCE, ACCIDENT OR ALTERATIONS ARE EXCLUDED AND WILL NOT BE PAID.  HP SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER.

30-day Return Policy

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase you may return it within 30 days and receive a full refund of the product purchased, minus 5% for the shipping and handling fee.

The returned unit must arrive in like new condition. If there are parts missing in the order there may be additional charges. The best way to assure that the unit ships in good condition is to pack the unit in the original box and shipping material. Make sure and keep the original box and packaging materials for 30 days. All returned products will be evaluated and the refund will be processed based on the overall condition of the unit upon return.  The purchaser is responsible for all original and return shipping charges.  All returned products must have a Return Authorization Number (RMA#).  Thus, you must first contact Upmost Office to get the RMA# before the return.

 

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase you may return it within 30 days and receive a 100% refund of the product purchased.

 

The returned unit must arrive in like new condition. The best way to assure that the unit ships in good condition is to pack the unit in the original box and shipping material. Make sure and keep the original box and packaging materials for 30 days. All returned products will be evaluated and the refund will be processed based on the overall condition of the unit upon return.

 

The purchaser is responsible for all original outgoing and return shipping charges.

 

All returned products must have a Return Authorization Number set up by Upmost Office prior to the return shipment.